Contact Us/Warranty and Returns

Mailing/Shipping Address:
Herd 360
580 Silos RD
Beech Island, SC 29842
Phone: 803-341-0938
mike@herd360.com

Warranty and Returns:

Most Camera Manufactures require warranty issues to be handled directly with them and not the retailer. If you are having trouble getting results from the manufacture and you purchased your device through us then please contact us so we can assist. One method is to cc us in the email chain with the manufacture. Our email is mike@herd360.com

Due to the deep discounts we offer on most products and especially cameras we operate on a low margin. The following policy applies to returns.

Defective or DOA Return policy is 30 days from date of purchase for refunds or replacement for like or equal value or cost of goods. The returned product must be unused and in like new condition in its original packaging. 15 day return for anything else and is subject to a 15% restocking fee. Return shipping is also the responsibility of the customer. Refunds will be issued after the item is received and inspected. Anything outside the 30 days must be handled through the manufacture's warranty. If it is one of our products please contact me directly otherwise follow the warranty policies of the manufacture. If you need assistance please feel free to contact me and I will do what I can to help.

Herd 360 Solar Power Packs carry a 1yr replacement warranty from the original purchase date. Please contact me either by email or phone to start the warranty process. 

Canada Warranty

• Because of excessive shipping cost to and from Canada the purchaser will be responsible for all shipping costs as well as duties to and from Canada for any warranty or returns.